Posted in Challenges, Need Intervention, Technology

Latest Applications:KPLC

It has been quite interesting to read the comments of people  on KPLC prepaid system. I have been monitoring my prepaid meter since it was installed three months ago. My findings are not far from the complains written all over social media.

1. There are times when the meter speeds downhill!

2. Units bought vary when bought at different times with similar amount over time. (is this the fuel vs currency fluctuations errors?)

3. The prepay online buying regime on Mpesa, Airtel etc needs a serious review. The relay delay time needs to be streamlined for faster transactions.

This is where I now believe the story also in our social media. Is it true that a leading auditing firm in Kenya found flaws in the system but KPLC never did anything about it? If that is the case where is CCK, KEBS and Federation of Consumers to watch our backs?

It is high time every billing system used in our country undergo independent reviews by these standards regulators alongside systems audit firms to ascertain the irregularities. Now that the Nairobi Water Services and others want to implement prepay systems caution and stiffer regulation checks need to be carried out to safeguard looting the public out of their already outstretched (read heavily taxed) hard earned cash.

This is also a call to KPLC’s management to address this ASAP and stand on their word in delivering “light” in all its spectrum meaning including transparency!

Author:

The pursuit of purpose in life has made Systems Analysis and formulating tech solutions is my main trade through www.in-synque.com. We are working at making it the tech solution company of choice in Kenya, East Africa & Africa . This we continue to do in earnest having consulted for Silverstone Air Services, Betlion, KMK Advocates, TIFA Research,Ele Interior Designers, BnK Design, Almasi Capital Chique Eventz, The Judiciary of Kenya, Kuehne-Nagel,GIZ Health Programme, Longonot Gate Ministry of Public Health & Sanitation, Ministry of Co-operatives, RAA Limited, SAPNA Distributors, REEP-Kenya, Kingdom Gardens Resort-Muthaiga, Gray Oak Hotel - Kitengela, Heart for the City, Lenana House & Conference Centre among many others. I have also acted and have appeared in numerous TV programs like Lies That Bind on KTN, Nairobi Law on Citizen, Wash & Set on NTV and The Presenter on KTN. I also go round schools & colleges in Africa challenging the youth to arrest career opportunities as well as entrepreneurship roles. I am married and that is my full time responsibility. All the others take up what remains of my time.

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